Local Community

[HUGE ISSUE] Can't reach Local Site & Dashboard anymore

Hi
I contact the Local Community cause i encounter a huge problem since few days with my local website

Issue Summary

My Local website (feteeco) is unreachable (can’t at all access to the website or dashboard ; the functions and infos in the Flywheel Local Dashboard associated to this website are now unavailable >> no action possible when I try to select this website)

So I can’t at all work or reach my website. The issue appears after a PHP update (that asked me a plugin to do)

And I can’t edit the preferences of the website (no Overview access)

Troubleshooting Questions

  • How to backup a former version of my website ?

  • How to downgrade the PHP version, without having access to the Overview?

  • How to reach my website and dashboard again ?

Replication

Steps that drove me to that issue

wordpress version : 5.6

theme installed : Hello

Issue appeared when the plugin “Yith Woocommerce Request Quote” asked me to update PHP version to a PHP superior to 6.4.0 ; I was on a PHP 5.6.39

Just after updating the PHP version as asked ; the issue appeared

I tried to remove the data file of the plugin in wpcontent>plugins but it didn’t work

System Details

  • Which version of Local is being used? 5.9.8 + 51.91

  • What Operating System (OS) and OS version is being used?
    Windows 10 Family

  • Attach the Local Log : local-lightning.log (773.3 KB)