Restoring a Cloudways backup file to Local

I have a site on Cloudways that I’m trying to make a local copy of.
WPVivid gives errors about file size and does not work. Instead I’ve used the Cloudways backup system to create a zipped backup file of the “application”. According to their support staff all I need to do is unzip this file into the public.html folder using FTP and I should be good to go. However Local does not allow access using ftp
Any ideas?